Privacy Notice

1. Controller and contact

Applied Miracles LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA, is responsible for personal data processed through ReelsCut.

For a privacy request or question, contact support@reelscut.ai.

Contact ReelsCut about privacy

2. Information we process

Depending on how you use ReelsCut, we process your email address and account or login-link records; technical records such as client IP address, session and security records; uploaded recordings and associated file names and sizes; transcripts, derived captions, edited outputs; order, payment-status, plan allowance, entitlement, and service-event records; messages sent through an enabled support channel; requests, links and messages you send through the ChatGPT or Claude connector (sections 4f and 4g); and, if you connect a YouTube, Instagram or TikTok account, the account data described in sections 4b to 4e.

Uploaded recordings may contain personal data about you or other people shown or heard in the recording. Upload only material you are entitled to provide for editing.

3. Why we use information

We use information to create and secure an account, receive and process uploads, fulfill an editing request, deliver service communications, manage payment-linked access, prevent abuse, and investigate support or security issues.

We process information where needed to provide the service and perform our agreement with you, meet legal obligations, protect the service and its users, or where a required consent has been given.

4. Service providers and recipients

Payments are processed either by Creem or by Link (Stripe Managed Payments), acting as merchant of record; the merchant of record for your purchase is shown at checkout and on your receipt. For Link purchases, Stripe processes transactions through Stripe Managed Payments, and Link handles transaction-related communications and support. ReelsCut uses Resend for service email and Cloudflare Email Routing for incoming support email.

Depending on the editing workflow, ReelsCut uses ElevenLabs Scribe to transcribe uploaded audio, Groq for fallback transcription and audio verification, and OpenRouter to process transcripts, text instructions, and, where that workflow is used, review images. We also use infrastructure providers needed to operate the service.

The ReelsCut website uses PostHog analytics. It receives browser-storage identifiers, page activity, button-click and service events, selected marketing parameters, and a category of referring source, such as a search engine or a direct visit. Our providers and infrastructure may process information outside the United States or your country. We share information with providers only as necessary for the purposes in this Notice. Contact support@reelscut.ai for details about the processing relevant to your request.

ReelsCut runs its affiliate program through Creem; affiliate referrals under this program apply to purchases processed by Creem. A Creem referral link credits the partner for 60 days after the click. We also load the Affonso (affonso.io) referral pixel: when you arrive through a partner link, Affonso sets a referral cookie for 30 days. When you create an account, we share your email address and an internal account ID with Affonso so the referring partner can be credited. When you pay through Creem, the referral identifier is passed to Creem with your order.

Read Creem’s Privacy Notice

Read Link’s Privacy Policy

Read Affonso’s Privacy Policy

4a. Trybe creator referral tracking

We use Trybe for attribution of creator referrals. The Trybe pixel sets a first-party cookie named ugc_vid_* (ugc_vid_<store>, where <store> identifies our store) on the domain .reelscut.ai, shared with subdomains including app.reelscut.ai. It stores a visitor identifier used to link a creator referral to a purchase and expires after 365 days. This cookie lifetime is separate from Trybe's 7-day last-click attribution window.

When you pay for a referred order, our server sends Trybe the buyer's email address, order amount and currency, and the click identifier (vid) used for referral attribution. This applies to one-off purchases, initial subscription payments, and subscription renewals recorded for the referral.

You can manage or delete this cookie in your browser settings. Disabling it may prevent attribution of a creator referral.

Read Trybe's Privacy Policy

4b. Connected YouTube, Instagram and TikTok accounts

You can connect a YouTube channel, an Instagram account and a TikTok account to ReelsCut from the Social page. Connecting is optional and happens only when you sign in to the platform and approve the access it lists. We use that access for two purposes only: to publish a finished video to your account when you tell us to, and to show you your own statistics for that account.

We do not sell data received from these platforms, we do not transfer it to third parties, other than the infrastructure providers that host ReelsCut for us (section 4), and we do not use it for advertising. We do not use it to train machine-learning or AI models. Each platform's own privacy policy applies to the data it holds about you.

Each platform is described below: the access we request, what we read and store, and why. How to delete this data and revoke access is in section 6a.

4c. YouTube (Google)

ReelsCut uses YouTube API Services. By connecting a YouTube channel you also agree to be bound by the YouTube Terms of Service, and Google's Privacy Policy applies to the data Google holds about you.

ReelsCut's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Access we request through Google sign-in: youtube.upload, to upload a finished video to your channel as a YouTube Short when you press the publish button; youtube.readonly, to read your channel name, @handle and subscriber count; and yt-analytics.readonly, to show you statistics for your channel (views, watch time, likes and subscribers gained over a period).

What we store: the access tokens Google issues to ReelsCut, your channel ID and channel name, and the IDs of the videos we upload for you. Channel statistics are retrieved from YouTube to show them to you. We use YouTube data only to publish at your request and to display your statistics to you. We do not serve advertisements, and information about the cookies and browser storage used on our website is in sections 4 and 4a.

In addition to our normal procedure for deleting stored data (section 6a), you can revoke ReelsCut's access to your Google data at any time on the Google security settings page. For questions or complaints about our privacy practices, contact support@reelscut.ai.

Read the Google Privacy Policy

Revoke ReelsCut's access in your Google security settings

Read the Google API Services User Data Policy

Read the YouTube Terms of Service

4d. Instagram (Meta)

What we process: when you connect an Instagram professional account through Instagram API with Instagram Login, we receive your @username and account ID, and an access token. We request these permissions: instagram_business_basic, to read your @username and account ID; instagram_business_content_publish, to publish a Reel (including a trial Reel) to your account when you press the publish button; and instagram_business_manage_insights, to show you Insights for your account and your Reels (views, reach, likes, comments, saves and shares).

How we process it: we call the Instagram API from our servers on your instruction, to publish the video you chose or to retrieve your Insights for display on the Social page. Insights are retrieved to show them to you.

Why: only to publish by your command and to show you your own statistics. We store your access token, your account ID and the IDs of the posts we publish for you. We keep this data until you disconnect the account or ask us to delete it, as described in section 6a. We process Instagram data only as described in this Notice.

How to delete your Instagram data and ask for deletion

4e. TikTok

What we process: when you connect TikTok through Login Kit and the Content Posting API, we receive your open_id and access tokens, your TikTok nickname and your avatar. We request these permissions: user.info.basic and user.info.profile, to read your nickname and avatar; video.list, to read the list and statistics of your TikTok videos (views, likes, comments and shares) and show them to you; and video.upload and video.publish, to send a finished video to your TikTok account and publish it when you press the publish button.

Why and how long: only to publish by your command and to show you your own statistics. We store your tokens, your open_id and the IDs of the posts we publish for you, and we keep them until you disconnect the account or ask us to delete them, as described in section 6a. We do not sell this data, transfer it to third parties (other than the infrastructure providers described in section 4), use it for advertising, or use it to train models.

How to delete your TikTok data and ask for deletion

4f. ChatGPT and Claude connector: what we receive

You can connect your ReelsCut account to ChatGPT (OpenAI) or Claude (Anthropic) so the assistant can work with your reels when you ask it to. Connecting is optional. You sign in to your ReelsCut account with your email address and approve the connection on a ReelsCut consent page. The assistant then acts only inside that account, on orders that belong to it.

We do not receive your chat history, your other conversations, or your ChatGPT or Claude profile. We receive only what the assistant sends to ReelsCut tools when you ask it to act:

  • the email address of the ReelsCut account you sign in with;
  • links to videos, or files, that you ask it to edit;
  • the text of your requests for changes, for example “make the captions bigger”;
  • messages that you ask it to send to the ReelsCut team;
  • the order and version numbers you refer to.

4g. ChatGPT and Claude connector: use and sharing

We use this information to carry out your request in your ReelsCut account: to start, check, change and deliver a reel, to pass your message to the ReelsCut team, and to support and secure the service. A video link is downloaded by our servers and edited like any other upload, with the providers described in section 4.

OpenAI (for ChatGPT) or Anthropic (for Claude) receives from ReelsCut only the replies of our tools: order and version numbers, status, a link to the finished reel and short messages about what happened. We do not send your recording files to them. We do not sell this information and we do not use it for advertising.

How OpenAI or Anthropic handle your conversation is governed by their own privacy policies. Retention is described in section 5, and disconnecting and deletion in section 6b.

Read OpenAI’s Privacy Policy

Read Anthropic’s Privacy Policy

4h. Meta Pixel, advertising and cookies

When we advertise on Facebook and Instagram, the reelscut.ai website may load the Meta Pixel. It sends Meta the pages you view, the Lead event when you submit the application form on the testers page, your IP address, browser information and the identifiers Meta keeps in its cookies. Meta uses this to measure our advertising and to build audiences for it, and processes that data under its own privacy policy.

Our website server may also send these events (page views and the Lead event) to Meta directly through the Meta Conversions API. They include your IP address and browser information, the Meta cookie identifiers, the page address and, for the Lead event, a one-way hash (SHA-256) of your email address, so Meta can match them to the ad you saw. We send them only when your cookie choice allows the pixel, and the same event from the pixel and from the server is counted once.

When we advertise on Google, the reelscut.ai website also loads the Google Ads tag (gtag.js). It sends Google the pages you view, your IP address, browser information and the identifiers Google keeps in its cookies, so Google can measure our ads and show them to people who visited the site. Like the Meta Pixel, it loads in Europe only after you accept cookies in the banner. Google's Privacy Policy applies to the data Google receives: https://policies.google.com/privacy. You can turn off personalized Google ads at https://adssettings.google.com.

If you visit from Europe, including the EU and the United Kingdom, the pixel loads only after you accept cookies in the banner. Declining changes nothing in how the site works. Your choice is stored in your browser as rc_consent until you clear site data, and we treat a Global Privacy Control signal from your browser as a refusal. Elsewhere the pixel may load by default.

Besides the pixel, the site uses PostHog analytics (section 4) and the Affonso and Trybe referral pixels (sections 4 and 4a). We do not sell personal information. Under California law, sending pixel data to Meta can count as sharing personal information for cross-context behavioral advertising; you can opt out by declining cookies in the banner or by emailing support@reelscut.ai with the subject Do not share.

Your rights under the GDPR and UK GDPR (access, correction, erasure, restriction, portability, objection and withdrawal of consent) and under the CCPA and CPRA (to know, delete, correct, opt out of sharing and not be discriminated against) are exercised through support@reelscut.ai, as described in section 6. Meta keeps pixel data under its own retention rules. The advertising records we keep ourselves, such as the campaign parameters stored with a testers application, are deleted or anonymized 12 months after the program they belong to ends.

Read Meta’s Privacy Policy

5. Retention

Incomplete upload chunks and files for orders that were not submitted are scheduled for deletion after 48 hours.

We keep submitted recordings, transcripts, captions, and delivered files while needed to process, deliver, support, and secure the order, and then remove them through our media-retention process. The purpose and activity of the order determine that period.

Data from connected YouTube, Instagram and TikTok accounts (tokens, account identifiers and the IDs of posts we publish) is kept until you disconnect the account or ask us to delete it. Deletion is described in section 6a.

Connector sign-in: the access the assistant holds expires after 1 hour and is renewed with a token that is valid for 30 days at most. Orders, recordings and messages created through the connector are kept like any other order, for the periods above. A version of a finished reel remains available for at least 30 days after it is created.

6. Your rights and requests

Subject to applicable law, you may request information about processing, access to and a copy of your data, correction of inaccurate data, erasure or termination of processing, blocking of data in applicable circumstances, data transmission where technically feasible, or withdrawal of consent where processing relies on it.

Send a request to support@reelscut.ai. We may need enough information to verify that the request concerns your data. You may also have a right to complain to the data protection authority in your country or to a court as provided by law.

6a. Deleting data from connected accounts

This section explains how to delete the data we hold from your connected YouTube, Instagram and TikTok accounts, and how to request deletion.

Delete it yourself: press Disconnect for the platform on the Social page. This deletes the access token and the data we stored for that platform (account identifiers, names and the IDs of posts we published for you).

Ask us to delete it: write to support@reelscut.ai and say which platform account to remove. We delete the data within 7 days of your request.

Deleting data from ReelsCut does not delete or change the posts already published on YouTube, Instagram or TikTok; manage those in the platform itself.

You can also revoke ReelsCut's access in the platform's own settings. For YouTube, use the Google security settings page linked in section 4c; for Instagram and TikTok, use your account settings on the platform, where connected apps are listed.

Email a data deletion request

6b. Disconnecting ChatGPT or Claude and deleting connector data

Disconnect it yourself: remove or disconnect ReelsCut in the connector settings of ChatGPT or Claude. The assistant stops sending requests, and any access it already holds expires within 1 hour. To cut off access at once, or to have it revoked on our side, write to support@reelscut.ai.

Ask us to delete the data: write to support@reelscut.ai and say what to remove, for example the orders and recordings created through the connector, or your account data. We delete them on request, as described in section 6.

Deleting data at ReelsCut does not delete your conversation in ChatGPT or Claude. Manage that in the OpenAI or Anthropic settings.

Contact ReelsCut support

How the ChatGPT and Claude connector works

7. Security and changes

We use operational safeguards appropriate to the service to protect information against unauthorised access, loss, alteration, or disclosure.

We may update this Notice when the service or legal requirements change. The current version is available at this page.